
Terms of Service
(a) We operate the website sportswhereiam.com (Site) and mobile application (App), referred together as the Service.
(b) Your use of the Service (Access, Accessing) is conditional on your acceptance and compliance with these Terms.
(c) By Accessing the Service, you agree to be bound by these Terms and the Privacy Policy.
(d) The Service allows Users to do the following:i Find sporting events in the available cities;ii Book tickets to sporting events;iii Upload User Content (defined below in clause [5]) to the Service;iv Post User Posts to the User Forum (defined below in clause E.1); andv Access information about the sporting event and the services and amenities surrounding it.
(e) Where the User does not accept the terms and conditions of this Agreement, the User must immediately cease using the Service.
(f) The App is available:i Mobile. The mobile application “Sports Where I Am” available from Apple’s AppStore, GooglePlay and any other web-based mobile applications made available from time-to-time; and/orii Web. From the application accessed through the URL sportswhereiam.com (or other domain as used by us from time-to-time).
(a) The User’s Access to the Service shall be ongoing unless terminated by us in accordance with these Terms.
(a) We may limit or restrict Access to the Service from time-to-time on any basis as we see fit, including (but not limited to):i Age & Capacity. Only persons over the age of 18 may register as a User and all Users must be capable of forming binding legal contracts, unless the User has the written consent of their parent or legal guardian;ii Location. We may restrict access to the Service from any location;iii Certification. We may restrict access to the Service where it cannot, in its absolute discretion, verify the User’s identity.
(b) We reserve the right to revise, amend and update these Terms including these conditions of use at any time. The User should check the Site for updates to these conditions of use. We will notify you if there is any amendment to the Terms, and the revised Terms will take effect when you read and accept the revised Terms.
(a) Access to the full functionality of the Service is only available to registered Users who set up an account (Account).
(b) Until registration as a User is confirmed by us a license to access all Services will not be granted.
(c) You may only open one Account per person. Your Account is not transferable.
(d) You will be asked to provide a personal email address and a password in order to register for an Account. You are responsible for the safekeeping of your password. We will not be liable for any unauthorised use of your Account.
(e) You must provide accurate information when setting up your Account. Your Account will be cancelled if your details are found to be incorrect.
(f) Any username and passwords created by you or assigned by us must be kept safe and secure and only used by those authorised to do so. You must notify the administrator immediately if you suspect that your details have been compromised or stolen.
(a) Offensive;
(b) Defamatory;
(c) Sexist, racist, homophobic or otherwise discriminatory;
(d) Explicit; and/or
(e) In breach of any law.
(a) The booking and purchase of tickets will occur directly through the Service and your interface will be with the Service directly.
(b) As part of the functionality of the Service, we may use certain third party applications or services (TPS) to facilitate the booking of tickets to sporting games, but at all times your interface will be with the Service for the booking and purchase of tickets.
(c) In the event that we use a TPS as part of the Service, the User consents to:i Providing the TPS the information required for the purchase of tickets;ii Allowing us to access the information provided in (c)(i) above; andiii Abiding by the TPS’ terms and conditions of service.
(a) The User agrees that our ability to book tickets may be unavailable if the TPS we use becomes unavailable, and that functionality or content that is shared between the TPS and the Service may be lost as a result.
(b) We cannot guarantee the availability or efficacy of any TPS connection, and you release us from all liability for any loss incurred as a result of any defective or failed TPS.
(a) All tickets will be delivered via the delivery method you nominate upon booking.
(b) The delivery methods include [local pickup and mobile entry].
(c) The User acknowledges that e-tickets or tickets marked as electronic or instant may not be available for immediate download in all circumstances, but we will provide you with instructions as to how to download your ticket as soon as practicable after purchase.
(d) Where the delivery method nominated is mobile-entry, we may use a TPS to facilitate your retrieval of the ticket for entry at the sporting event.
(e) The User is responsible for contacting our customer service department in the event that the electronic ticket or e-ticket or mobile ticket is not downloadable for any reason.
(f) The User acknowledges that there is no guaranteed delivery date, and in some cases the booking order will indicate an estimated delivery date.
(g) The User acknowledges that it is their responsibility to check the ticket order for delivery and shipping information.
(h) The User acknowledges that the User is responsible for the collection of the ticket and that we are not responsible for any failure by you to collect the ticket in accordance with the instructions for collection provided by us, and the User releases us from all liability for any loss incurred as a result of any failed collection of the ticket.
(a) The User may be able to register for the Service, and access the Services, by using their account with a TPS (including, but not limited to, Facebook);
(b) As part of the functionality of the Service the User may connect their profile with a TPS by:i Providing their TPS login information to us through the Service; orii Allowing us to access the TPS in accordance with its terms & conditions of service.
(c) When connecting to the Service using a TPS, the User warrants that they are not in breach of any of its terms and conditions of service.
(a) The User agrees that access to the Service may be unavailable if the TPS becomes unavailable, and that the User may lose functionality or content that is shared between the TPS and the Service;
(b) The User may disconnect the connection between the Service and the TPS at any time.
(a) Where the User connects and or registers to the Service using a TPS, the User authorises us to:i Use data from that TPS to create and/or edit the User’s profile on the Service; and/orii Send and receive data from that TPS for the purpose of providing the Service to the User.
(b) hosted by us and shall only be installed, accessed and maintained by us, accessed using the internet or other connection to Sports Where I Am servers and is not available ‘locally’ from the User’s systems; and
(c) managed and supported exclusively by us from our servers and that no ‘back-end’ access to the Service is available to the User unless expressly agreed in writing.
(d) your User Content does not infringe any intellectual property rights, privacy rights or any other rights of any person;
(e) you do not use the Service to engage any conduct that is unlawful, immoral, threatening, abusive or in a way that is deemed unreasonable by us in our discretion; and
(f) your use of the Service does not breach any obligations of confidentiality to any person.
(g) The User deletes the Service or no longer wishes to use it; or
(h) This Agreement is terminated.
(i) use the Service for any purpose that is illegal, beyond the scope of their intended use, or otherwise prohibited in these Terms;
(j) compromise the security of the Service;
(k) use the Service in any way that could damage our reputation or the goodwill or other rights associated with the Service;
(l) use the Service in a manner that violates the publicity, privacy or data-protection rights of others;
(m) use any aspect of the Service for re-sale purposes; or
(n) encourage or enable any other individual to do any of the foregoing.
(o) We have moral and registered rights in our trade marks and the User shall not copy, alter, use or otherwise deal with the trade marks in any way without our prior written consent.
(p) Apple® AppStore®, Google®, GooglePlay® and other trade marks are the Intellectual Property of their respective owners.
(q) copy the Service or the services that it provides for the User's own commercial purposes; and
(r) directly or indirectly copy, recreate, decompile, reverse engineer or otherwise obtain, modify or use any source or object code, architecture, algorithms contained in the Service or any documentation associated with it.
(s) any breach by you of these Terms including any warranty;
(t) any negligent, reckless or intentional act or omission of you;
(u) any breach of law by you in using the Service;
(v) any claim, arising out of or in connection with your use of the Service, regarding the infringement or alleged infringement of the intellectual property rights of any person; and
(w) your Access to the Service.
(x) as to the accuracy, legality, suitability or reliability of the information contained in any aspect of the Service; or
(y) that the Service will be uninterrupted, without delay, error-free, omission-free or free of viruses.
(z) You release us, our related entities and employees from any liability arising as a result of your reliance on the accuracy or currency of information contained in any aspect of the Service.
(aa) We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of the Service or any linked website or your interaction or use of any TPS. We do not accept any responsibility for any such loss arising out of your use of, or reliance on, information contained on or accessed through the Service of the TPS.
(bb) We do not accept responsibility for any indirect or consequential loss including costs and expenses suffered by you, beyond the value of a refund and the cost directly connected with the purchase and collection of a ticket. Without limiting the immediately preceding sentence, you agree and acknowledge that your decision to travel to the location of the ticketed event is not conditional on your successful entrance to that event, and you release us from any liability for your costs and expenses connected with travel to and accommodation at that location, including airfares, accommodation expenses, ground travel costs and sustenance expenses.
(cc) Negotiation. If there is a dispute between the parties relating to or arising out of this Agreement, then within 5 Business Days of a party notifying the other party of a dispute, senior representatives from each party must meet (or if discuss directly via the telephone or internet) and use all reasonable endeavours acting in good faith to resolve the dispute by joint discussions;
(dd) Mediation. If the dispute between the parties relating to or arising out of this Agreement is not resolved within five Business Days of notification of the dispute under clause 13.1, the parties must agree to submit the dispute to mediation, administered by lawyers engaged in alternative dispute resolution;
(ee) Arbitration. If the dispute between the parties relating to or arising out of this Agreement is not settled by mediation under clause (b), either party may by written notice to the other refer the dispute to arbitration administered by the Institute of Arbitrators Australia. The arbitrator will be agreed between the parties from a panel suggested by the President of the Institute of Arbitrators Australia or failing Agreement, an arbitrator will be appointed by the President of the Institute of Arbitrators Australia; and
(ff) Court proceedings. A party may not commence court proceedings in relation to a dispute relating to or arising out of this Agreement until it has exhausted the procedures in this clause (d) unless the party seeks appropriate injunctive or other interlocutory relief to preserve property or rights or to avoid losses that damages would otherwise be inadequate to compensate.

Sports Where I Am is a registered trademark of Where I Am Group © 2025 WhereIam Group Pty Ltd.